Modern Slavery Statement
Richmond Carpet Cleaners Modern Slavery Statement
This Modern Slavery Statement sets out the approach of Richmond Carpet Cleaners to preventing modern slavery and human trafficking in our business operations and supply chains. It is made in respect of the financial year to which it relates and reflects our ongoing commitment to ethical conduct, respect for human rights, and responsible sourcing within the cleaning services sector.
Our Commitment and Zero-Tolerance Policy
Richmond Carpet Cleaners maintains a strict zero-tolerance stance towards all forms of modern slavery, forced labour, servitude, and human trafficking. We are committed to acting ethically and with integrity in all our business dealings, ensuring that people who work for and with us are treated with dignity, fairness, and respect. We will not knowingly engage with any organisation that supports or is involved in modern slavery practices, whether directly or indirectly.
All directors, managers, employees, contractors, and temporary staff are required to uphold this commitment and to comply with our internal policies and procedures that are designed to prevent modern slavery. Failure to do so may result in disciplinary action or termination of engagement where appropriate.
Our Business and Supply Chains
Richmond Carpet Cleaners provides professional carpet and upholstery cleaning services to residential and commercial clients. Our operations are primarily based within the local and regional area in which we operate, and our supply chains include providers of cleaning products, machinery and equipment, uniforms, and ancillary services such as maintenance and waste disposal.
We recognise that modern slavery risks can arise at different levels of the supply chain, particularly where the sourcing of raw materials, manufacturing of equipment, or labour-intensive services are involved. We are therefore committed to assessing and managing these risks as part of our broader approach to responsible procurement.
Supplier Standards and Audits
We expect all suppliers, subcontractors, and business partners of Richmond Carpet Cleaners to share our commitment to preventing modern slavery. As a condition of doing business with us, suppliers are required to comply with all applicable labour, employment, and human rights laws and to ensure their own suppliers and subcontractors meet similar standards.
To support this, we carry out proportionate due diligence on new and existing suppliers, with a focus on those deemed to be at higher risk due to the nature of the goods or services provided or the geographical location of their operations. Due diligence may include targeted questionnaires, review of policies and codes of conduct, and requests for information about labour practices and supply chain management.
Where appropriate, we may conduct or commission audits or site visits of key suppliers to verify compliance with our standards. If we identify any actual or suspected instance of modern slavery, we will take immediate steps to investigate, work with the supplier to address the issue, or terminate the relationship if necessary.
Training, Awareness, and Reporting Channels
Richmond Carpet Cleaners promotes awareness of modern slavery risks across the business. Relevant staff, particularly those involved in procurement, recruitment, and contract management, are provided with guidance on recognising potential indicators of exploitation and how to respond appropriately.
We maintain clear and accessible channels through which concerns about modern slavery or unethical labour practices can be reported. Employees, contractors, and other stakeholders are encouraged to raise concerns in confidence with their manager or a senior member of the leadership team. Reports can be made verbally or in writing, and all concerns will be taken seriously, investigated promptly, and handled sensitively.
We do not tolerate any form of victimisation or retaliation against individuals who raise genuine concerns in good faith. Where necessary, we will work with relevant authorities and specialist organisations to support investigations and to safeguard any individuals who may be at risk.
Continuous Improvement and Annual Review
We recognise that tackling modern slavery is an ongoing process that requires continuous improvement. Richmond Carpet Cleaners is committed to regularly reviewing and strengthening our policies, procedures, and risk assessment methods to ensure they remain effective and proportionate to our activities.
This Modern Slavery Statement is reviewed annually by our leadership team to assess progress, consider changes in legislation or best practice, and identify opportunities for improvement. Where necessary, updates are made to reflect new measures, lessons learned, and feedback from employees, suppliers, and other stakeholders.
By publishing this statement, Richmond Carpet Cleaners reaffirms its commitment to operating as a responsible business, working collaboratively with our partners to help eradicate modern slavery and to promote safe, fair, and decent work for all people connected to our operations and supply chains.
